Refund guidelines

Our Refund Policy Explained

We want you to be completely satisfied with your Repunzel™ experience! Here's everything you need to know about our refund policy:

When You're Eligible for a Full Refund

Users are entitled to a full refund if they have not used the Repunzel service to send any submission emails.

If You've Already Used the Service

Refunds for users who have used the service will need to be reviewed on a case-by-case basis.

Our team considers several factors when evaluating these requests, including:

1. How long you've been using the service
2. Number of emails sent
3. Nature of your concerns
4. Other circumstances unique to your situation

We're committed to fair treatment of all our users and will work with you to find a reasonable solution.

Return Policy

Since Repunzel™ is a digital service rather than a physical product, our platform doesn't have a traditional "return" process. Instead, we handle all satisfaction concerns through our refund policy outlined above.