---
title: "Why is there an email to records@repunzel.com in my Sent folder?"
url: "https://help.repunzel.com/en/article/why-is-there-an-email-to-recordsrepunzelcom-in-my-sent-folder"
language: "en"
last_updated: "2026-07-23T22:34:47.192Z"
---

# Why is there an email to records@repunzel.com in my Sent folder?

Great question — that's completely normal, and here's what it is.

Every time you send a batch of submissions, one extra copy of your submission email goes from your Gmail to [**records@repunzel.com**](mailto:records@repunzel.com). It's sent right alongside your submissions, which is why you'll see it in your Sent folder.

**Why we do this**

-   **Delivery verification** — receiving a real copy of your email lets us confirm your submissions are actually going out and landing the way they should, with everything formatted correctly.
-   **Better support** — if something ever looks off with your submission (a broken link, a missing headshot, formatting issues), we can see exactly what agents received and help you fix it fast.

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**A few things to know**

-   The records copy **doesn't count** against your 50-email daily send limit — you still get your full batch for agents.
-   It's **excluded from your tracking report** — any opens or clicks on our end will never show up in your stats, so they stay accurate.
-   It's the exact same email your agents receive — nothing more. We can only see what you send through Repunzel. We never read anything else in your Gmail.

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Questions? Reach out at [support@repunzel.com](mailto:support@repunzel.com).