How can we help?

• How to Reset Send Access to Your Gmail Account
• How to send your submissions from a non-Gmail address
• How to create a new Repunzel account with a new email address

• How do multiple submissions work?
• How to personalize your cover letter with an agent's first name

• How to Include or Exclude Agents from Your Submission
• How Long Does It Take to Get Replies from Agents?
• Do you suggest following up to people that you haven't heard from?
• Do I Have to Repurchase the Program to Send Emails Again?
• What Does the Mail Icon Mean Under “Links Clicked”?
• When Can I Send My Next Round of Emails?
• Do I need to manually trigger the next batch of emails?
• Do excluded agents stay excluded in future rounds?
• How Do I Purchase a List?
• Why do I need a Gmail account to use Repunzel?

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• Refund guidelines