Support
Latest updates
Go back to app
Support
Latest updates
Go back to app
Getting Started
Welcome to RepunzelHow Agent Lists Work (What You’re Buying)Commercial vs Theatrical vs Combo ListsRefund Policy & Expectations
Purchasing & Accessing Agent Lists
How to Purchase a ListHow List Purchases WorkWhere the List Appears After PurchaseHow Long Access LastsWhat Happens If You Buy Multiple ListsHow to upgrade or swap your listWhy doesn't the Combo list add up to the Commercial and Theatrical lists combined?
Contact List Management
Send to vs SkippedClearing a List Before a New SubmissionHow to Send to or Skip contacts from your listWhat “Send to” Means by DefaultHow multiple submissions workGeneral inbox vs. personal agent email — what's the difference?Can I send to a smaller group instead of my whole list?Do skipped contacts stay skipped in future rounds?Can I have more than one list in my account?Can I send hyper-personalized emails to specific agents?Can I move a submission to a different list?
Email Composer
Writing a Strong SubmissionUsing the [Agent first name] PlaceholderSending a TestSending to the "Send to" ListAttaching HeadshotsWhy is the "Send test" button grayed out?
Tracking Report
How to read your Tracking ReportWhat does the mail icon mean in my tracking report?
Sending & Delivery
Emails not sending through RepunzelHow the send limit worksWhy am I limited to 50 emails at a time?Can I submit again after finishing my submissions?Why is my test email going to spam?Can I send from multiple lists on the same day?Should I follow up with agents after my submission?Why does my submission show as "opened" before the agent saw it?
Legal & Compliance
Legal & Compliance
Account & Billing
Refund policyHow to set up a new Repunzel account with a different emailAccount access and Gmail permissionsHow to send submissions from a non-Gmail addressData RetentionCan I change the email address on my account?Can I suggest a feature?Why do I need a Gmail account?My custom domain email isn't working with Repunzel
FAQ's
Do agents pay to be listed on Repunzel?Does the Southeast Market List include Atlanta agencies?I've sent my first round but don't see my full list in the email composerI sent my first round of emails. How can I send the next round?How can I see how many emails I've sent?Can I send another email to the same agent? Do I have to pay again?What if some of my emails were marked undeliverable?Can I see the list of agencies before I purchase?How Does Sending Work? (Send to vs. Skipped)Is It Bad to Email Two Contacts From the Same Company?How do I get my public Actors Access profile link?How do I get my public Casting Networks profile link?How many emails a day can I send with the Los Angeles Managers list?Does the "Opens" count go up if an agent opens my email more than once?Why is there an email to records@repunzel.com in my Sent folder?

Can I send to a smaller group instead of my whole list?

Yes, you can send to a smaller batch or even one contact at a time if you prefer.

Is there a downside?

The main one is extra manual work. Repunzel is built to send everything in one go, so sending in phases takes away some of the automation benefit. That said, it's completely doable for testing or special cases.

How to send to a smaller batch

  1. Skip all contacts in your list
  2. Add back only the contacts you want to send to right now
  3. Send your batch
  4. When you're ready for the next group, add more back and send again

Not sure how to skip contacts? Check out our guide on sending and skipping contacts for step-by-step instructions.

Will sending fewer than 50 emails count as my full submission?

No. You can send to a smaller group and come back later to send more. The system caps sends at 50 per day — as long as you haven't hit that limit, you can keep going.

A few things to keep in mind

  • You can send in whatever batch size works for you — even one at a time
  • Sending to just one contact first doesn't use up your whole submission
  • For the smoothest experience, we recommend sending to everyone at once when you're ready

Questions? Reach out at support@repunzel.com.

Was this article helpful?

Powered by Product Fruits