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Latest updates
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Getting Started
Welcome to RepunzelHow Agent Lists Work (What You’re Buying)Commercial vs Theatrical vs Combo ListsRefund Policy & Expectations
Purchasing & Accessing Agent Lists
How to Purchase a ListHow List Purchases WorkWhere the List Appears After PurchaseHow Long Access LastsWhat Happens If You Buy Multiple ListsHow to upgrade or switch your listWhy doesn't the Combo list add up to the Commercial and Theatrical lists combined?
Contact List Management
Included vs ExcludedClearing a List Before a New SubmissionHow to include or exclude contacts from your listWhat “Included” Means by DefaultHow multiple submissions workGeneral inbox vs. personal agent email — what's the difference?Can I send to a smaller group instead of my whole list?Do excluded contacts stay excluded in future rounds?Can I have more than one list in my account?Can I send hyper-personalized emails to specific agents?Can I move a submission to a different list?
Email Composer
Writing a Strong SubmissionUsing the [Agent first name] PlaceholderSending a TestSending to Included ListAttaching HeadshotsWhy is the "Send test" button grayed out?
Tracking Report
How to read your Tracking ReportWhat does the mail icon mean in my tracking report?
Sending & Delivery
Emails not sending through RepunzelHow the send limit worksWhy am I limited to 50 emails at a time?Can I submit again after finishing my submissions?Why is my test email going to spam?Can I send from multiple lists on the same day?Should I follow up with agents after my submission?Why does my submission show as "opened" before the agent saw it?
Legal & Compliance
Legal & Compliance
Account & Billing
Refund policyHow to set up a new Repunzel account with a different emailAccount access and Gmail permissionsHow to send submissions from a non-Gmail addressData RetentionCan I change the email address on my account?Can I suggest a feature?Why do I need a Gmail account?My custom domain email isn't working with Repunzel
FAQ's
Do agents pay to be listed on Repunzel?

Commercial vs Theatrical vs Combo Lists

Not all representation is the same. Commercial, theatrical, and combo lists serve different goals. Choosing the right one depends on your materials, your credits, and where you’re strongest right now.

Not all representation is the same.

Commercial and theatrical reps are looking for different things. Your materials matter.

Commercial Lists
Great if:

  • You book commercials
  • You improv well
  • You have strong “real person” energy
  • Your commercial reel is solid

Commercial agents often move faster and focus on volume.

Theatrical Lists
Best if:

  • You have film or TV credits
  • Your reel is strong
  • You have solid training
  • You’re pursuing co-stars, guest stars, indie films

Theatrical reps care heavily about credits and trajectory.

Combo Lists
For actors whose materials support more than one lane.

Choose the list that matches where you are right now.

Not where you hope to be someday.

Alignment > ambition.

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